What We Do

  • Implementation Services

    Salesforce implementations can be challenging, particularly for startups and growth-stage companies. Often, they lack the in-house resources and CRM expertise needed for a successful implementation. These organizations require a partner who understands their urgency to swiftly achieve a return on investment (ROI) and ensure CRM usability as their business scales.

    With over 12 years of experience, our implementation team specializes in assisting startups and growth-stage companies with Salesforce deployment. We recognize the importance of swiftly realizing the CRM's value while laying a foundation for future scalability

  • Audit + Optimization Services

    Frequently, your business may outgrow its current CRM structure or the CRM struggles to keep pace with your organization's rapid evolution. In some cases, an employee may be responsible for CRM management but is also handling other critical workstreams, leaving little room for strategic maintenance. This can lead to statements like "we can't rely on the data" or "updating a spreadsheet is easier." This is a clear sign that it's time for an audit and optimization.

    Our audit and optimization services address both the people and processes that your CRM should incorporate. Following a 4-6 week audit phase, we provide you with key findings and a roadmap outlining critical actions to be taken within 30, 60, and 90 days, ultimately optimizing your Salesforce instance.

  • Admin-on-Demand Services

    Consistent Salesforce administration can be a recurring hurdle for organizations that haven't reached the point of requiring a full-time Salesforce Admin. Often, backlogs pile up or, even worse, are handled by individuals lacking the necessary expertise. In a dynamic business environment, you might need as little as 5 hours of work one month and as much as 20 the next. Our adaptable Admin services provide the continuity you need. Delegate your Salesforce tasks to us, allowing you to concentrate on other critical aspects of your business.

  • Training & Adoption Services

    We offer comprehensive Change Management, Training, and Adoption services designed to assist end-users in maximizing the benefits of Salesforce CRM. Our services can be employed during the implementation phase or for assessing adoption levels and providing actionable recommendations.

Client Testimonials

“If you want a standard SFDC hired gun, you have a lot of choices. If you want someone to listen, confirm goals, and rapidly diagnose best way to get there, as well as help you execute, you need Lizz.”

— Doug K.

“Grateful for everything Walden Edge did to help us and our engagement went beyond our expectations.”

— Eric L.

“I have been in the CRM space for 24 years. I can assure that the value she added for that investment was greater than one could find for same investment anywhere else.”

— Scott S.